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How riversweeps Handles Your Personal Information

Your account data — from your PayPal or Venmo details to your device activity — stays under your control and ours to protect.

Data you controlPayPal & Venmo contextState-law complianceClear retention rulesDirect contact path
riversweeps How riversweeps Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage What You Share

Every piece of personal information you provide travels over an encrypted connection. We apply access controls so that only the account and compliance teams who need your data for a specific operational reason can see it. Below are the four areas where our data-handling practices matter most to your account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the lobby. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Account Security

Login attempts trigger verification checks, and unusual device activity prompts an additional identity step before access is granted. Your PayPal or Venmo payment credentials are never stored on our servers directly.

Data Retention

We keep your account data for as long as your account is active and for the period required by financial-record rules after closure. Once that window closes, personal identifiers are deleted or anonymized.

Your Access Rights

You can request a copy of your personal data, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. We handle these requests through live chat or email — no third-party form required.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or request deletion of your personal data, our support team handles those requests directly. We aim to respond to all data-related inquiries within a reasonable timeframe. Use any of the channels below to start your request — include your registered email address so we can verify your identity before acting on any account data.

Live Chat Open the chat widget from any page while logged in. Verify your account email and describe your data request — an agent will confirm receipt and next steps.
Email Support Send your request to our support address listed in the account help section. Include your full name and registered email so we can locate your record quickly.
Account Settings Some data preferences — like communication opt-outs and cookie settings — can be adjusted directly inside your account dashboard without contacting support.

Common Questions About Your Data and This Policy

These are the data-related questions we hear most often. If yours isn't here, our live chat team can address it directly from your account page.

We collect your name, email, date of birth, and payment identifiers — including PayPal, Venmo, and Play+ details — plus device and session data used for security and state-eligibility checks.

Your PayPal and Venmo credentials are processed through their own secure payment rails and are not stored directly on riversweeps servers. We retain only a transaction reference for your account records.

Yes. Contact us via live chat or the support email listed in your account help section. Verify your registered email address and we will compile and send your data record.

We do not sell your personal data to third parties for their own marketing. Data is shared only with payment processors like PayPal, Venmo, and Play+ as needed to complete your transactions.

We retain your personal and transaction records for the period required by applicable financial-record obligations after account closure. Once that retention window ends, identifiers are deleted or anonymized.

Yes. Adjust your browser cookie settings at any time, or use the cookie preference option in your account dashboard. Opting out of analytics cookies does not affect your ability to log in or play.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.